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The Eastern Management Group is one of the world’s premier global strategic research and consulting companies.  Since 1979, we've been at the center of the worldwide technology market.  By delivering product research, market research and analytical tools to clients, Eastern Management facilitates decision making by Information Technology Professionals and IT Companies …more


The world’s expert Information technology strategic research.

New Research Reports

Global PBX Market to 2018
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SMB and Enterprise UC Market 
Download Unified Communications Report Brochure

Monitor Comunications
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SIP

Behind the growth of SIP are numerous drivers. Voice over IP (VOiP) is one.  Replacement of millions of analog phones installed worldwide is another.  Cloud PBX sales are yet another driver..…more


New SIP Report


Eastern Management Group's latest SIP market research report is called SIP Market Worldwide 2014-2019.  The report, based on a global study of more than 15,000 IT managers who responded to an online survey, is a global market evaluation of SIP communications....more



Vendor Pricing Research


Vendor pricing strategy entails more than list and street prices, and distributor discounts, although all are important. Front and back-end rebates and other complex pricing tools are used by vendors to win contracts from enterprises, government, and service providers.  Our pricing consulting team is supported by an Eastern Management Group proprietary database that monitors prices and programs for millions of products and services.....more



Marketing Channel Management


Building and maintaining a distributor and dealer channel is a formidable expense for technology companies.  Making sure channel partners have the proper tools and support from the manufacturer is the only way to generate a good return on the investment.

 
 
Best Practices

Marketing Channels are the distribution vehicle for both selling and servicing IT customers in every country.  Placing dealers and distributors between the vendor and the end customer means there is a lot of activity for the vendor to enable and coordinate.   

When adding a new technology to a network or data center, end users can make informed purchases…more



Market Data


Monitor℠ is Eastern Management’s proprietary database of market data.  Built and managed over 30 years, Monitor contains pricing, shipment and market share data for leading technology companies.…more

 

Customer Satisfaction


Let The Eastern Management Group provide you with custom access to our extensive customer satisfaction databases.  They are a major tool for benchmarking your business to competitors' best practices, and then creating your own.
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Cloud PBX Research & Consulting

PBX applications delivered through the cloud empower enterprises and small businesses to better manage their communications infrastructure and costs.  Communications companies including Service Providers and software businesses that sell cloud PBXs and related services are benefiting from strong and steady revenue growth.
.…more




FREE REPORT
Conducting a Cloud PBX Strategy Review





Cloud Technology Investments

The steady growth of cloud Service Provider revenue suggests a new wave of technology investment in the growing cloud services market.…more


Service Provider Model Marketing

Having a best-in-class marketing and sales organization and operations is your key to success as a service provider. With Eastern Management consulting you can be confident that your business is truly best-in-class more 


New 2013 PBX Study

Our newest Global PBX study comes with access to Eastern Management's  
Big Data PBX Database
 
Download PBX Report Brochure





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Monitor Communications Solutions




Technologies A to Z


Enterprises and Service Providers spend significant capex and opex on technology.  While architectures such as collaboration, data center, unified communications and networking are more than the sum of the boxes, there are product and service elements on which architectures are built.  Eastern Management keeps abreast of numerous technologies.  Our analysts perform custom research studies used by technology industry professionals and IT managers to support decision making..…more



 PBX and IP PBX
PBX and IP PBX 

PBX and Unified Communications research is Eastern Management's oldest research practice.  Each quarter we research 40,000 items of data pertaining to line and seat shipments by supplier, customer size, vertical market and geography…more
 



Marketing Promotions and Programs

Technology companies average 11 end customer and dealer promotions for every technology every day.  Promotions change monthly, partly to see what works, but more so to grab end customer and dealer attention and make time sensitive purchases.  Not to be content with pre and post-sale rebates, companies offer marketing promotions in nine major categories tracked continuously by Eastern Management.

 

 



 

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