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UCaaS Is 18% of Total PBX Market For 2018 Says Eastern Management Group

2018 Hosted PBX Sales to Reach $5 Billion Worldwide 
New York, NY (May 31, 2018) – A new hosted PBX research report from the Eastern Management Group, the leading communications market research company, indicates that hosted PBX will account for 18% of all PBX industry shipments for 2018. This projection is among the findings of a new 385-page report released by Eastern Management Group titled Worldwide Hosted PBX Market 2017-2022. The study reflects completed surveys with more than 20,000 Information Technology (IT) managers and technology vendors worldwide. Surveys were done by the Eastern Management Group with businesses ranging in size from one employee to more than a million, in 19 vertical markets, and seven world regions.
Hosted UC has grown from modest sales early in the decade to $5 billion in 2018, according to the study. “The market for UCaaS is young,” says John Malone, President of the Eastern Management Group. “Despite a large number of hosted PBX sales, it is a fraction of the dollar value of all installed PBXs today. There is lots of room to grow as customers replace old PBXs,” notes Malone.

According to the Eastern Management Group, the communications industry has never experienced such dramatic growth for a switching technology. Eastern Management Group has been studying the PBX market for decades. The catalysts, according to the research company, are the growth of cloud and virtualization. As long as it keeps up, so will hosted UC growth. The report including a free table of contents and purchasing information is available from Eastern Management Group.
About Eastern Management Group: The Eastern Management Group is a global communications research company.  Founded in 1979, it is one of the oldest and most experienced communications technology research firms in the world. The company is based in New York. 
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