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2019 SIP Trunking Customer Satisfaction Report    


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2019 SIP TRUNKING CUSTOMER SATISFACTION REPORT AND RECOGNITION  

Each year the Eastern Management Group performs a SIP trunking customer satisfaction study and recognizes those providers that demonstrate consistent exceptional performance. 

Thousands of IT manager customers participate in the survey and judge their SIP trunking vendor on six customer satisfaction measurements placed into three categories:

 

  • Product
          Measurements: Technology & Product, Management Tools
 
  • Vendor Experience
          Measurements: Purchase Experience, Support
 
  • Customer Delight
          Measurements: Total Overall Satisfaction, Recommend to a Friend

CUSTOMER SATISFACTION REPORT AND MODEL 

The report “2019 SIP Trunking Customer Satisfaction” has 155-pages of data and analysis. There are 5-pages of information on each of the 29 SIP trunking vendors. A Top 10 Leaders℠ list is included.  The report also comes with an Excel spreadsheet so that you can perform your own data analysis.

The research has these objectives:

 

  • Give IT managers customer evaluations of dozens of leading SIP trunking companies, to use in the vendor selection process
  • Give SIP trunking vendors substantial customer satisfaction information on themselves and dozens of peer companies to use for benchmarking purposes


PRICE

The report "2019 SIP Trunking Customer Satisfaction " is priced from USD $1,050

To purchase the report by name contact us here or email John Malone directly at jmalone@easternmanagement.com

BROCHURE WITH TABLE OF CONTENTS

6-page brochure and table of contents can be viewed here.


 

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