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Worldwide Hosted and Premises PBX Market 2021-2027 and Managed Services

FREE Table Of Contents ....here

Premises and Hosted PBX Customer Satisfaction Report  

More More than 3,500 IT manager customers were surveyed by the Eastern Management Group for the report. IT managers reported on a range of experiences as a customer of one of 16 Premises and Hosted PBX companies evaluated. See Details.....here 

Research Reports
Monitor Service for Unified Communications
     - Several market reports yearly 
     - All primary research 
     - Unlimited free inquiry
     - No additional license fees ever 
     - One low price 

15 Page Brochure and Table of Contents



Hosted and Premises PBX Market

NEW REPORT: Worldwide Hosted and Premises PBX Market 2021-2027 Including Managed Services  


“Worldwide Hosted and Premises PBX Market 2021-2027 and Managed Services” is The Eastern Management Group’s latest market research report on business telephone systems. 

It is a granular study and forecast of a total addressable PBX market (TAM) comprising 436 million seats.
The PBX market study is 100% primary research-based and reflects 5,599 IT manager surveys
Individual technologies and forecasts covered in the report are hosted PBX (UCaaS), premises PBX (IP PBX and traditional), hybrid PBX, and server virtualization.
In-depth United States, Canada, Western Europe, Eastern Europe, Middle East & Africa (MEA), Latin America (LATAM), and Asia Pacific (APAC) market data is included. 
The report analyzes 19 vertical markets (industries), 9 employee-size segments, and.street prices, 
Pull-through services (e.g., systems integration) frequency and profit, and 9-managed services (e.g., WAN) are individually analyzed.
The report includes essential market data and 7-year forecasts, reflecting the market impact of COVID-19 and work-from-home on the UCaaS and premises PBX industries.
The 7-year forecast document is 160 pages in length with more than 65 tables and charts.  
The report “Worldwide Hosted and Premises PBX Market 2021-2027 and Managed Services” is priced at USD 2,200.
Purchase the report by name, or ask questions: Contact our CEO John Malone directly jmalone@easternmanagement.com +1 212 738 9402 Ext. 2201


Eastern Management Group will be glad to help your company on any hosted PBX custom research project – large or small. We have extensive domestic and international research capabilities. 

To support our clients’ needs The Eastern Management Group surveys more than 20,000 provider companies and IT managers each year.
Our PBX database, called Monitorsm, has been at the heart of our business for more than 30 years.
Here are some examples of hosted PBX projects we have undertaken:
  • New feature demand forecast
  • Addressable market
  • Head-to-head comparison against competitors
  • Market sizing at the region and country level
  • Channel strategy and routes-to-market 
  • Pricing for hosted PBX offers

Our first step is always to discuss your issue and need. Just contact us here or call our office at +1 212 738 9402 Ext. 2201


Maybe you’ve already done the business casing and secondary research for your project. Eastern Management Group can still help. 

Maybe you want us to step-in and validate or refine the assumptions you made. Or possibly you’d like our thoughts, backed up by our databases and analysis, on the segments your business wants to focus on. Or feature sets you have in mind. Or maybe it’s competitive positioning.

Eastern Management Group can help you in an advisory role and it's reasonably priced. We work as an advisor to hundreds of clients. If you would like to discuss your project, you can contact us here.

Our first step is always to discuss your issue and need. Just contact us here or call our office at +1 212 738 9402 Ext. 2201




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